Admission Counsellor

We are looking for an enthusiastic and result-oriented Admission Counselor to join our EdTech team. The candidate will be responsible for connecting with prospective students, understanding their education and career goals, recommending suitable Online UG & PG programs, and converting enquiries/leads into successful admissions.

The ideal candidate should have excellent communication skills, a positive attitude, and a strong interest in education and sales.

Key Responsibilities

• Contact prospective students through phone calls, WhatsApp and other communication channels.
• Understand students' academic background, career goals, and course requirements.
• Counsel students regarding suitable Online UG, PG, MBA, MCA, BBA, BCA and other programs.
• Explain course structure, eligibility, duration, fees, university details, and admission process.
• Generate interest and convert leads into applications and admissions.
• Follow up regularly with interested students until the admission process is completed.
• Maintain accurate records of leads, follow-ups, applications, and admissions in CRM/Excel.
• Achieve daily, weekly, and monthly admission targets.
• Coordinate with the admission/operations team for document verification and enrollment.
• Build a strong relationship with students and parents throughout the admission journey.
• Handle student queries and resolve basic concerns related to courses and admissions.
• Stay updated about available programs, university offerings, eligibility criteria, and admission policies.

Skills Required

• Excellent verbal and written communication skills.
• Good convincing and counselling ability.
• Strong interpersonal and relationship-building skills.
• Target-oriented and self-motivated.
• Basic knowledge of MS Office / Excel / CRM.
• Ability to handle follow-ups effectively.
• Good negotiation and objection-handling skills.
• Comfortable making a high volume of outbound calls.

Preferred Qualifications

• Any Graduate / Postgraduate.
• Candidates with experience in EdTech, Education Counselling, Inside Sales, Telecalling, B2C Sales or Admissions will be preferred.
• Freshers with excellent communication skills can also apply.

Key Performance Indicators (KPIs)

• Number of calls made and leads contacted.
• Follow-up effectiveness.
• Applications generated.
• Admission/enrollment conversion.
• Monthly revenue/admission targets.
• Lead-to-admission conversion ratio.
• Student satisfaction and quality of counselling.

What We Offer

• Fixed salary + attractive performance incentives.
• Training on Online UG & PG programs.
• Career growth opportunities.
• Performance-based increments.
• Supportive and professional work environment.
• Opportunity to build a career in the growing EdTech industry.